Cancellation Policy: Casa de Tres Lunas, House of Three Moons, is a small boutique Inn where every guest reservation is both important and special to us. Advance payment of the entire stay is charged upon reservation when the inventory is blocked from others to reserve. If your travel plans change and you must cancel your reservation, please call us no later than 7 (seven) days prior to your arrival date to cancel your reservation so that we have an opportunity to rebook the room.
In the unlikely event that you must cancel with less than two (2) days notice, shorten your stay or check out early, please understand that we may ask you to take responsibility for your entire reservation. If we can re-book your room(s), a full or partial refund will be made. You may also choose to receive a credit for another stay in the future if you prefer. A 45 day cancellation is required on multiple room bookings, whole house bookings and for some holidays and special events.
For your safety, fraud avoidance, and security, reversals of funds will only be applied to the credit card used to secure your reservation.